How To Check Your R370 Grant Appeal SASSA Status For May 2025? The South African Social Security Agency (SASSA) provides the Social Relief of Distress (SRD) grant to assist individuals facing financial hardship.
As of May 2025, the SRD grant amount stands at R370 per month. If your application for this grant was declined, you have the right to appeal the decision. This guide outlines the steps to check the status of your R370 grant appeal and provides information on various methods to do so.
R370 SRD Grant
The SRD grant is designed to support South African citizens, permanent residents, and refugees who are unemployed and do not receive any other form of income or social grant. The increase from R350 to R370 aims to provide additional relief amid rising living costs.
How to Submit an Appeal
If your SRD grant application was declined, you can submit an appeal through the official SASSA channels. Here’s how:
- Visit the SASSA Appeals Website: Go to the official SASSA appeals site at srd.sassa.gov.za/appeals.
- Enter Your Information: Provide your South African ID number and the phone number used during your initial application.
- Receive and Enter OTP: Click on “Send PIN” to receive a One-Time PIN (OTP) on your registered phone number. Enter this OTP on the website to proceed.
- Submit Your Appeal: Follow the on-screen instructions to complete and submit your appeal.
Checking Your Appeal Status
After submitting your appeal, it’s essential to monitor its status. Here are several methods to do so:
1. Online via SASSA Website
- Access the Status Check Portal: Visit srd.sassa.gov.za/sc19/status.
- Provide Required Details: Enter your ID number and the phone number used during your application.
- View Status: Click on “Check Status” to view the current status of your appeal.
2. WhatsApp
- Save SASSA’s Number: Add 082 046 8553 to your contacts.
- Initiate Chat: Open WhatsApp and send the word “status” to this number.
- Follow Prompts: Provide the necessary information as prompted to receive your appeal status.
3. USSD Code
- Dial USSD Code: On your mobile phone, dial 1347737#.
- Follow Instructions: Navigate through the menu to check your appeal status.
4. Phone Call
- Call SASSA: Dial the toll-free number 0800 60 10 11.
- Provide Information: Be ready to provide your ID number and other relevant details to the SASSA representative.
5. Visit a SASSA Office
- Locate Nearest Office: Find your nearest SASSA office.
- In-Person Inquiry: Visit the office with your ID and any relevant documents to inquire about your appeal status.
Appeal Status Outcomes
When checking your appeal status, you may encounter the following outcomes:
- Approved: Your appeal has been successful, and you will receive the R370 grant.
- Pending: Your appeal is still under review. Continue to monitor for updates.
- Rejected: Your appeal was unsuccessful. Consider contacting SASSA for further clarification.
Tips for a Successful Appeal
- Accurate Information: Ensure all personal details provided are correct and match official records.
- Timely Submission: Submit your appeal promptly after receiving a decline notification.
- Monitor Regularly: Regularly check the status of your appeal through the methods outlined above.
- Seek Assistance: If uncertain, contact SASSA directly or visit a local office for guidance.
