Business Admin Learnership With Tracker for 2026. If you are a young South African looking to kick-start your career in business administration, the Business Admin Learnership with Tracker for 2026 offers an exciting opportunity. This prestigious programme, provided by Tracker Connect, is designed to equip 25 talented individuals with the skills, knowledge, and practical experience necessary to excel in administrative and customer service roles.
About Tracker Connect
Tracker Connect is one of South Africa’s leading telematics and vehicle tracking companies, known for its innovation, customer service excellence, and commitment to developing local talent. The organisation offers a supportive learning environment where individuals can gain both theoretical knowledge and hands-on workplace experience.
Overview of the Learnership
The Business Admin Learnership with Tracker is aligned with the Further Education and Training Certificate: Business Administration Services (SAQA ID 61595). The programme combines classroom-based learning with practical work exposure, ensuring that learners develop core business administration skills while contributing to the company’s day-to-day operations.
Number of Positions Available: 25
Departments:
- Customer Engagement
- Acquisitions & Scheduling
Key Learning Areas
Participants in this Business Admin Learnership will engage in diverse tasks designed to enhance administrative competence and workplace readiness. These include:
- Performing general administrative duties such as filing, record-keeping, and data capturing.
- Assisting with document preparation, including reports, presentations, and spreadsheets.
- Managing communication through emails, telephone calls, and face-to-face interactions.
- Providing exceptional customer service to both internal and external stakeholders.
- Resolving client queries promptly according to company standards and SOPs.
- Updating client information accurately during calls.
- Following up on outstanding customer issues to ensure resolution.
- Performing first-line technical support for Tracker units.
- Adhering to telephony system schedules and service-level agreements (SLAs).
- Handling financial and legal customer queries at a basic level.
Job Responsibilities
Learners will have the opportunity to contribute in the following ways:
| Responsibility | Description |
|---|---|
| Customer Query Resolution | Act as a one-stop solution for incoming client calls, ensuring queries are resolved promptly. |
| Service Level Maintenance | Ensure departmental abandonment rates and service levels meet company standards. |
| Post Call Services | Use the rating system to improve service quality based on customer feedback. |
| Retention Efforts | Maintain strong customer relationships and loyalty through effective query handling. |
| Technical Support | Perform post-installation testing and investigate unit-related issues. |
| SLA Compliance | Manage all customer communications in line with agreed timelines and standards. |
Minimum Requirements
To qualify for the Business Admin Learnership with Tracker, applicants must meet the following criteria:
- Be a South African citizen with a valid ID.
- Be between 18–35 years old.
- Have no criminal record.
- Possess a Matric certificate with:
- English: Level 4/D symbol or higher
- Mathematics or Maths Literacy: Level 3/E symbol or higher
- Be currently unemployed and not studying.
- Have basic computer literacy (MS Word, Excel, PowerPoint, Outlook).
- Demonstrate good communication skills (both verbal and written).
- Display a positive attitude, willingness to learn, and a strong work ethic.
- Be able to work in a fast-paced, high-pressure environment.
- Possess excellent interpersonal skills and attention to detail.
Why Apply for This Learnership?
The Business Admin Learnership with Tracker is not just a learning programme—it’s a career-building opportunity. Participants will:
- Gain nationally recognised certification in Business Administration Services.
- Build practical work experience in a leading South African company.
- Develop professional workplace skills that can be applied across industries.
- Improve employability through exposure to real-world administrative challenges.
- Network with experienced professionals and industry leaders.
Application Process
Interested candidates can apply online by visiting Tracker’s official application portal.
How to Apply:
- Prepare all required documents, including your Matric certificate, ID copy, and updated CV.
- Visit the Tracker Learnership Application Page.
- Complete the online form with accurate details.
- Upload all supporting documentation.
- Submit your application before the closing date.
Conclusion
The Business Admin Learnership with Tracker for 2026 is a stepping stone towards a successful career in administration, customer service, and office management. If you meet the requirements and have a passion for learning, this programme could be your gateway to professional success.
