Contact Unisa for Student. The University of South Africa (Unisa) is one of Africa’s largest distance learning universities, serving thousands of students across South Africa and internationally. Whether you are applying for admission, registering for courses, checking your application status, or facing issues with examinations, assignments, or student funding, knowing the correct Unisa contact details can help you receive assistance quickly.
To make communication easier, Unisa has introduced a dedicated student support helpline that handles general enquiries related to admissions, registrations, and academic services. This guide provides the latest Unisa contact numbers, email addresses, and support channels available in 2026.
Unisa Student Support Contact Number
If you need general assistance regarding applications, registration, or studying at Unisa, you can contact the university through its central support line.
Unisa Student Helpline: 0800 00 1870
Operating Hours
- Monday to Friday: 8:00 AM – 7:00 PM
- Saturday: 8:00 AM – 2:00 PM
This helpline is the best starting point for students who are unsure which department to contact.
General Admissions and Registration Enquiries
Students who need information about undergraduate admissions, registrations, or application procedures can send their questions to:
Email: [email protected]
This email address is also used for general study-related enquiries and re-admission questions.
Contact Details for Honours, Master’s and Doctoral Programmes
Applicants pursuing postgraduate qualifications should contact the appropriate department based on their field of study.
Honours Programmes
- Arts: [email protected]
- Science: [email protected]
- Economics: [email protected]
- Education: [email protected]
- Law: [email protected]
- Accounting Sciences: [email protected]
For Master’s and Doctoral qualifications, students can contact:
College-Specific Contact Emails
Each academic college has its own support team to assist students with programme-specific enquiries.
- College of Accounting Sciences: [email protected]
- College of Economic and Management Sciences: [email protected]
- College of Education: [email protected]
- College of Human Sciences: [email protected]
- College of Law: [email protected]
- College of Science, Engineering and Technology: [email protected]
- College of Agriculture and Environmental Sciences: [email protected]
International students can contact:
For exemption-related enquiries:
For access and matriculation exemptions:
myUnisa and myLife Support
Students experiencing technical problems with the myUnisa portal or myLife email accounts can contact the dedicated support team.
myUnisa Support
- Email: [email protected]
- Telephone: 012 429 3111 (Select Option 2)
myLife Email Support
- Email: [email protected]
These services assist with login issues, password problems, and account access.
Assignment and Examination Support
Students needing assistance with assignments or examinations should contact the relevant department.
Assignment Enquiries
- Email: [email protected]
Assignment Administration Telephone Numbers:
- 012 429 3710
- 012 429 3958
- 011 471 3170
- 011 471 2764
Examination Enquiries
For examination-related matters, Unisa provides several specialised email addresses.
These include support for:
- General examinations
- Aegrotat examinations
- Examination admission
- Students with disabilities
- International examinations
- Remark requests
- Purchase of examination scripts
Students can also contact:
Telephone:
- 011 471 3174
- 011 471 2375
Student Funding and Finance Support
Students with questions about tuition fees, outstanding balances, or financial accounts can contact the Finance Department.
Student Accounts
- Email: [email protected]
- Telephone:
- 012 429 2441
- 012 429 4299
Student Funding
For bursaries, financial aid, and student funding enquiries:
Telephone:
- 012 441 5609
- 012 441 5600
Study Material Delivery
If you have not received your study materials or need assistance with dispatch services, contact:
Students may also contact the relevant dispatch supervisors for delivery-related issues.
College Enquiry Offices
Unisa also offers dedicated enquiry offices for every college.
College of Accounting Sciences
- Email: [email protected]
- Telephone: 012 429 4211
College of Agriculture and Environmental Sciences
- Email: [email protected]
- Telephone:
- 011 670 9351
- 011 471 3647
- 011 471 3296
College of Economic and Management Sciences
- Email: [email protected]
- Telephone:
- 012 429 3925
- 012 429 4465
- 012 429 8650
College of Education
- Email: [email protected]
- Telephone: 012 429 2645
College of Human Sciences
Telephone:
- 012 429 8285
- 012 429 2631
College of Law
Telephone:
- 012 429 4718
- 012 429 4860
- 012 429 6166
- 012 429 3253
- 012 429 4428
College of Science, Engineering and Technology
Telephone:
- 011 670 9228
College of Graduate Studies
- Email: [email protected]
- Telephone: 012 429 4644
Graduate School of Business Leadership
- Email: [email protected]
- Telephone: 011 652 0214
Other Ways to Contact Unisa
Students can also access services through the official Unisa website and the myUnisa portal, where they can submit applications, register for modules, pay fees, check examination information, and manage their academic records online.
Additionally, general enquiries can be sent to:
Fax enquiries are available at:
- 012 429 4150
Conclusion
Whether you are a prospective applicant, a current student, or an international learner, Unisa offers multiple communication channels to ensure you receive the support you need. From admissions and registration to assignments, examinations, funding, and technical assistance, contacting the correct department can help resolve your issue much faster. Before reaching out, prepare your student number and relevant documents to make the support process more efficient and receive quicker assistance.
